Telenet Pay is a frictionless payment service that allows users to make digital purchases using their mobile number without the need for a credit card. Payments are fast, secure, and charged directly to the user's Telenet bill for the ultimate convenience.
We developed a strategic framework that included a comprehensive market analysis and the first product mock-ups for user validation. We also used quantitative surveys to ensure the product design aligned with Telenet's strategic objectives and the user expectations we identified.